Building Digital
Confidence
Community
in Our
Family Tech CIC is a community-led digital inclusion organisation helping people build confidence with technology, access essential online services, and feel more connected in everyday life. We support residents who face barriers to digital access, including older adults, disabled people, low-income households, and people seeking work.
Why We Exist
Technology is now central to daily life, from healthcare and education to benefits, communication, and employment. But many people still struggle with access, confidence, or support.
Family Tech CIC exists to bridge that gap. We provide practical, in-person support that helps people use technology safely and independently. Our long-term vision is to create a welcoming Digital Inclusion Hub in Southwark where the community can drop in for help, learn new skills, and feel supported.
What We Offer
We support the community through:
one-to-one digital help
beginner-friendly workshops
accessibility support
online safety guidance
employability and back-to-work digital skills
community engagement and outreach
Are You Interested in the Digital Inclusion Hub?
Help shape our pilot by telling us what support you need.
Your response will help us gather evidence of local need and shape the hub around real community priorities.
Why it matters
We believe digital access should not be a barrier to opportunity. Our work helps reduce isolation, improve wellbeing, support employability, and make essential services easier to reach.
Testimonials
Discover what our clients think about our service
“Whenever I don't understand what to do with my tablet or phone, it's really easy for me to reach out and get what I want sorted. I couldn't set up my new streaming box, but they knew how and did. They're always a great help!”
Derek Royall
★★★★★
“Family Tech have been amazing for me! They set up my broadband for me, and more recently took the time to sit with both me and my phone provider to explain my billing situation and correct some misunderstandings I had. I really appreciate the support. Thank you, Family Tech!”
Francis Owusu
Amin Haque
★★★★★
★★★★★
“I’m very grateful for the support I received. The team helped me rebuild my confidence with digital skills that my employer required, including emailing and new systems. Their guidance was patient and clear. I now feel capable at work. It’s reassuring to know there’s a service dedicated to helping people stay up-to-date with technology.”
Accessibility Tech Specialist
We believe technology should be accessible to everyone. That’s why our approach is designed to empower individuals with diverse accessibility needs. Whether it’s text-to-speech assistance, hearing aid connectivity, visual or touch support, or mobile guidance, our team ensures every customer can confidently use their devices. By creating an inclusive environment, we help people stay connected, independent, and supported in today’s digital world.
10+
Years of experience
